Shop, Search, Cart (0)
Shipping and Returns
Our StoryFAQ
Shipping and ReturnsPrivacy Policy
© 2025 Saga
Handling and Shipping
What shipping methods do you use, and how long does it take?

We use Standard International Delivery for all international shipping, ensuring delivery within approximately 5–15 business days worldwide. To arrange an express or other specific shipment for your order, please contact hello@danceinsaga.com directly.

Are import duties or taxes included in the price?

No, import duties, taxes, and customs fees are not included in the product price or shipping cost unless stated otherwise. These charges are determined by local customs authorities and are the responsibility of the recipient.

In certain countries, customs may also require additional information from the recipient (such as a Tax ID, VAT number, or Personal Customs Clearance Code) before releasing the shipment. We may contact you after checkout if this is required.

How do I track my order?

Once shipped, you will receive a tracking number via email. Track your order's journey in real-time on the shipping's tracking portal.

Returns and Exchanges
How do I return an item?

Returns are accepted within 14 business days of receipt. Items must be in original, unworn, unwashed condition with tags and packaging intact. Email to hello@danceinsaga.com for return instructions. Return shipping costs are your responsibility.

When will I receive my refund?

Refunds are processed within 1–2 business days of receiving your returned items. Original shipping fees and any import taxes paid are non-refundable.

Can I exchange my item?

Direct exchanges aren't available. Please return your item for a refund and place a new order.